IMPORTANT INFORMATION REGARDING THE USE OF THIS SITE.
The Grayling Visitors Bureau is committed to ensuring the privacy of your personal information and this privacy notice is designed to tell you which information we collect from you, how this information may be used and how it is protected.
COLLECTION AND USE OF PERSONAL INFORMATION
The Grayling Visitors Bureau limits its requests for information to what is required to ensure accurate service. Most of the information we collect is very basic. Examples of user information that may be collected may include your name, address, telephone number, e-mail address, and the IP address of your computer.
We have the ability to track usage of our web site – including the server from which the site was visited. This information is not used to track information about individuals but is used on an aggregate level to customize our site, improve the on-line experience, and plan advertising and promotions.
INFORMATION VOLUNTARILY PROVIDED
There are times when you may provide information to us voluntarily. This occurs when you provide your feedback to us though e-mails, return forms, letters or telephone calls. We use this information to respond to your query and to keep track of customer feedback.
The Grayling Visitors Bureau does not sell or otherwise share your personal information with anyone else, such as advertising agencies or marketing companies. We only send marketing information to those customers who specifically sign up for our mailing list. Customers can opt-out of receiving information by using the “unsubscribe” option in any marketing e-mail that they receive.
USE OF GOOGLE AND NEXTROLL ANALYTICS
This website uses Google Analytics and NextRoll, web analytics services provided by Google, Inc. and AdRoll. Google Analytics and Adroll use “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google and Adroll servers in the United States. The IP-anonymisation is active on this website. Please note that on this website, Google Analytics code is supplemented by “_anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).
Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.
These third-party tools can be used to opt out of services such as those provided by Google and AdRoll:
- Digital Advertising Alliance,
- Network Advertising Initiative
DISCLOSURE AND RETENTION OF PERSONAL INFORMATION
The Grayling Visitors Bureau will share your personal information internally with those staff members who need it to carry out your instructions regarding the receipt of marketing information. We will not disclose your personal information to any third party without your written consent unless required to do so by law.
The Grayling Visitors Bureau keeps your personal information for only as long as required to fulfill the purpose for which it was collected. For those customers who have registered for the mailing list, their personal information is kept until we are notified that they no longer want their information stored.
ACCURACY AND PROTECTION OF PERSONAL INFORMATION
The Grayling Visitors Bureau relies on our customers to notify us of any changes in personal information. Should inaccurate information come to our attention, we will investigate and correct the information and, if necessary, advise you of the change. Employees are provided with training and information regarding the proper handling of personal information. All information stored in our computer system is protected from unauthorized access and information that is stored in document form is kept in secure locations to prevent access by unauthorized persons.
In order to make every effort to ensure that your experience at visitgrayling.com is secure, we use encryption technology to protect you against the loss, misuse or alteration of your personal information. When you fill out any contact forms or access your account, a secure server encrypts all of your information through the use of Secure Socket Layers (SSLs).
To be sure you’re browsing secure pages for transactions, check your Web browser’s status bar (located at the bottom of the window) for the closed padlock icon. This icon appears in your web browser to tell you that you are viewing a secure web page. Also, all browsers display an “s” after the “http” (https://) in the Web site address to indicate that you are in a secure environment.
COMMITMENT TO CHILDREN
The Grayling Visitors Bureau does not collect or maintain information from those people that we know are under 13 years old and we do not specifically target this group in our marketing materials or other advertising.
ACCESS TO PERSONAL INFORMATION
The Grayling Visitors Bureau is committed to ensuring that we have no personal information about customers that is not absolutely necessary in order to provide them with excellent service. We are also committed to ensuring that information about our customers is accurate and up to date.
In order to ensure compliance with these policies, The Grayling Visitors Bureau has appointed a Privacy Officer to oversee all aspects of its privacy policies and practices. If you wish to know what information we currently have about you or are dissatisfied with The Grayling Visitors Bureau’s privacy policies or practices, you should send a written request or complaint to the Privacy Officer at the address below.
The Grayling Visitors Bureau
PO Box 217
Grayling, MI 49738
The Privacy Officer will investigate the matter and respond to your request within 30 days. In the event that you become aware that the information we have about you is incorrect, you should notify the Privacy Officer, who will ensure the information is updated. In the case of a complaint, the Privacy Officer will take corrective action (if necessary) and will advise you of the steps taken to correct the problem. If you are still unsatisfied with the actions taken, you may be entitled to make a written complaint to the appropriate government or legislative body. Effective Date: November 1, 2023